Communications Coordinator

POSITION:    COMMUNICATIONS COORDINATOR

Summary:
Reporting to the Chief Administrative Officer (CAO), the Communications Coordinator will support Town websites, manage social media channels, and interact with stakeholders to effectively deliver our message to the public and the media. This includes supporting internal and external communications strategies, creating educational and promotional materials, responding to inquiries from the public and media, and coordinating promotional events.

To succeed as a Communications Coordinator, you should be able to think creatively and have excellent communication and interpersonal skills. Your duties will be diverse and multi-faceted; therefore, excellent professional skills are vital for this role. You must possess excellent written and verbal communication skills, and have some knowledge of municipal operations and its communications challenges. 

Hours of Work:  
Monday to Friday, 8:30 a.m. to 4:30 p.m.  Flexibility required. 

Duties and Responsibilities:

  • Implement communications and marketing plans and initiatives, including all promotional and marketing materials, which align with the Town’s Brand Identity Standards.
  • Collaborate internally to ensure effective communications between the Town and various stakeholders.
  • Write, edit, coordinate the design of and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the Town’s activities, initiatives, services and additional relevant information.
  • Assess and report on the effectiveness of communication strategies and marketing initiatives, including recommendations on techniques to enhance the Town’s public image.
  • Manage and monitor the Town’s social media and online presence/reputation, including regular reporting and metrics.
  • Manage online conflict and feedback as it arises and escalate to the CAO when required.
  • Serve as point of contact for media, respond to media inquiries, arrange interviews, and act as a spokesperson for the Town when required.
  • Create, review, and maintain communications and marketing policies, procedures, and assist with relevant by-laws when required.
  • Participate in regional tourism, economic development, and community development initiatives as directed by the CAO.
  • Research and apply for grants that assist in the development and/or execution of any communications, marketing, economic development, or tourism initiatives.
  • Perform the duties of the Public Information Officer in the event of a state of local emergency.
  • Other related duties as deemed by the CAO. 

Qualifications:

  • Degree or Diploma in Marketing, Communications, Public Relations, Local Government or a related field.
  • A minimum of 2-3 years’ experience working in a marketing or communications role.
  • Possess a solid understanding of effective marketing techniques, including digital advertising.
  • Must have excellent writing and editing skills.
  • Be able to communicate clearly and effectively.
  • Strong time-management and organizational skills.
  • Competent in Microsoft Office, content management systems, social media platforms and management tools, and some knowledge of desktop publishing software (Adobe Creative Suite).
  • Incident Command System (ICS) certifications of any level considered an asset.
  • Public Information Officer (PIO) certification considered an asset. 

Salary:
$65,700 – $83,600 per annum

Application Deadline:        
February 21, 2020 at 4:30PM

Additional Information:
The Town of Barrhead is pleased to offer the successful candidate competitive wages, excellent benefits package, Local Authorities Pension Plan (LAPP), and many professional development opportunities. Only those selected for an interview will be notified, although we thank all applicants for their interest. 

Submit your application and/or resume to:

Edward LeBlanc, Chief Administrative Officer
PO Box 4189
Barrhead, AB, T7N 1A2

Or email: eleblanc@barrhead.ca
Or in-person at 5014-50 Avenue, Barrhead, Alberta